Login
RU
EN
UA
System Customization
Groups, Access rights
Channel settings
Using Your Own SMTP Server
Management of Departments (Company Departments)
User status in the system
Creating a ticket and sending a letter to the client
Using your domain name
More articles: 2
Extra Capabilities
Individual Fields in the Ticket
Customer Satisfaction Rating
Working with partners, mentioning the user
Tags
TOTP
Security/Authorization
Widget Customer Portal to the Site
More articles: 5
Dispatcher, Automation
Dispatcher - Rules - Basic information and concepts
Configuring Conditions for Rules
Actions in Rules Manager
Web Hooks
Work with Applications
Printing an Application
Individual Fields in the Ticket
Time spent tracking (billing)
Macroses
System usability
Account Managers
Analytics
Printing an Application
Chat agents report
Chat channel report
Time spent tracking (billing)
Название статьи
Omnichannel
Omnichannel management
Operator's workplace
Chat agents report
Chat channel report
Request channels
Channel settings
Using Your Own SMTP Server
Integration with Telegram
VK integration
Instagram integration
Viber integration
Widget Customer Portal to the Site
More articles: 2
Integration, API
Название статьи
Widget Customer Portal to the Site
Connecting Jira to HelpDeskEddy
IP telephony
Integration with IP telephony via API
Other
Payment - SaaS Version
Box Version
