HelpDeskEddy
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  • System Customization

System Customization

  • Groups, Access rights
  • Channel settings
  • Using Your Own SMTP Server
  • Management of Departments (Company Departments)
  • User status in the system
  • Creating a ticket and sending a letter to the client
  • Using your domain name
  • Ticket settings
  • Configuring E-mail Notifications
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